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  • Privacy Policy

Privacy Policy

At Cosmo, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing/shipping address, payment details.
  • Order Details: Products purchased, order history, and transaction details.
  • Technical Data: IP address, browser type, device information, and cookies for website functionality.

2. How We Use Your Information

  • Process and deliver orders.
  • Provide customer support and respond to queries.
  • Send order confirmations, shipping updates, and important notifications.
  • Improve our website, products, and services.
  • Send promotional offers, newsletters, and marketing (only if you consent).
  • Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share it with:

  • Service Providers: Shipping partners, payment gateways, and IT service providers.
  • Legal Authorities: If required by law or to protect our rights, safety, and property.

4. Data Security

  • We use industry-standard security measures to protect your personal data.
  • While we strive to secure your information, no method of transmission over the internet is 100% secure.

5. Cookies & Tracking

  • Our website uses cookies to enhance user experience, analyze website traffic, and remember preferences.
  • You can manage or disable cookies in your browser settings, but some features may not work properly.

6. Children’s Privacy

  • We sell toys and gifts for children, but our website is intended for use by adults (parents/guardians).
  • We do not knowingly collect personal information from children under 13. If we learn that we have collected such data, we will delete it immediately.

7. Your Rights

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications.
  • Request restriction or objection to data processing.
  • Withdraw consent at any time.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes stated in this policy, unless a longer retention is required by law.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.