Terms and Conditions

Welcome to Cosmo! These Terms and Conditions govern your use of our website, purchase of kids’ toys, gifts, and related products, and any services we provide. By accessing or purchasing from our website, you agree to these Terms. Please read them carefully.

1. General Information

  • Cosmo is an online/offline store specializing in kids’ toys, games, and gift items.
  • By purchasing from our store, you confirm that you are at least 18 years old or have parental/guardian consent.
  • We reserve the right to update or modify these Terms at any time without prior notice.

2. Products & Safety

  • All toys and gifts are intended for age groups as mentioned in the product description.
  • It is the responsibility of the parent/guardian to ensure that the product is suitable for the child’s age.
  • Small parts may pose choking hazards; please use products under adult supervision when required.
  • Colors, designs, and packaging of products may vary slightly from images shown on the website.

3. Pricing & Payment

  • All prices are listed in [Currency] and are inclusive/exclusive of applicable taxes (as specified).
  • Prices are subject to change without prior notice.
  • Payments can be made through [list accepted payment methods: credit card, debit card, UPI, net banking, COD, etc.].
  • Orders will only be processed after successful payment confirmation.

4. Orders & Delivery

  • Once an order is placed, you will receive an order confirmation email.
  • Delivery timelines depend on your location and courier services. Estimated delivery dates will be provided during checkout.
  • We are not liable for delays caused by courier companies, natural disasters, or unforeseen events.

5. Returns & Refunds

  • Returns are accepted only if the product is damaged, defective, or incorrect upon delivery.
  • Products must be returned in unused condition with original packaging and invoice within 3 days.
  • Certain items like personalized gifts or hygiene-sensitive toys (e.g., plush toys) may not be eligible for returns.

6. Intellectual Property

  • All images, designs, logos, and content on this website belong to Cosmo.
  • You may not copy, reproduce, or distribute our content without prior written permission.

7. Limitation of Liability

  • Cosmo is not responsible for any injury, damage, or loss arising from improper use of our toys and gifts.
  • Parents/guardians are solely responsible for supervising children while using the products.

8. Privacy Policy

  • We respect your privacy and ensure that personal information is handled securely.
  • Your data will only be used for processing orders, customer support, and marketing (if opted-in).

9. Governing Law

  • These Terms and Conditions shall be governed by and interpreted under the laws of [Your Country/State].
  • Any disputes will be subject to the jurisdiction of the courts in [Your City/State].